Applications Support Engineer
2023-07-18 - at Artefactual Systems Inc in Canada Full-time
This job ad has been posted over 40 days ago! (*)
About Artefactual
Artefactual Systems Inc. (https://www.artefactual.com/) provides archival management and digital preservation products and services to the cultural memory sector using open source software. We help to ensure that our international client base is able to care for the evidence of the past so that it can be trusted in the future. Though founded and still based in British Columbia, Canada, we have staff across Canada, the US, Spain, the UK, and El Salvador. We ground all our work in 4 core values: openness, collaboration, sustainability, and trustworthiness.
Artefactual values the diversity of the people it hires and serves. Our success is reliant on building teams that include people from different backgrounds and experiences who share their ideas and perspectives and participate openly in a collaborative, respectful, and supportive working environment. We are dedicated to hiring humans, not just a resume. We look for a diverse pool of applicants including those from historically marginalized groups. We invite you to apply even if you don’t think you meet all the requirements listed below.
We are not working with agencies or recruiters.
Summary
Working in the Partnerships team, successful candidates will empower developers working inside and outside of Artefactual to successfully use and contribute to Artefactual’s open source codebases. Artefactual develops open source solutions that can be run in multiple cloud environments and in on-premise data centres, with a strong emphasis on security and reliability.
This position plays a key role in the successful implementation of sustainable archival and digital preservation programs in some of the world’s leading cultural memory organisations.
The Contributor Success Specialist ideally combines deep software development technical expertise with their passion and understanding of the dynamics of open source development processes. They should be genuinely interested in building relationships and helping others succeed.
Job duties
Ensuring community contribution processes and guidelines are aligned with Artefactual’s open source vision, mission, values, and open source strategy.
Writing developer-friendly technical content
Building long term relationships
Skills and qualifications
Must haves
Nice to haves
How to apply
Submit your covering letter and CV addressing this posting’s job skills and qualifications, along with a sample of your writing to jobs@artefactual.com.
Name your file with your last name then first name and then the name of the job posting. For example: SmithRebecca_ContributorSuccessSpecialist.pdf
Deadline to apply
Monday July 31, 2023
2023-07-18 - at Artefactual Systems Inc in Canada Full-time