Product Manager, Platform and Community Full-time

Bitwarden promotes better internet security and safety with an open source password management solution for individuals, teams, and business organizations.

As Product Manager, Platform and Community at Bitwarden, you will lead prioritization efforts in a wide array of areas, including improvements to platform architecture, supporting internal operations, and enabling community contributors. You constantly review the competitive landscape to understand opportunities for improvement. Ensuring product stability and quality will also be just as important as new feature development.

You will also build and deepen relationships with our diverse, open-source community. You will support our global community of contributors on GitHub and enable them to integrate successful PRs. You will be the eyes-and-ears into our community of developers. This can range from ensuring issues raised by the community get resolved by our product and engineering teams to being a critical partner to developers and providing product guidance. Bitwarden is a strong believer in open-source, and you’ll play a key part in advancing the community and making current and future projects successful.

This is an all-remote team with a preference for some overlap with US East and West coasts.

RESPONSIBILITIES
-Define and prioritize the roadmap for your product area
-Engage directly with customers and community members to discover and understand problems in the market
-Collaborate with engineering to understand and prioritize platform updates, technical debt, refactoring and stabilization initiatives
-Partner directly with our community of developers to provide code reviews and guide product development – their success is also our success!
-Oversee the merge and testing of community PRs
-Review issues raised in GitHub and other forums to prioritize appropriately with product and engineering teams
-Write clear, easy-to-understand product strategy and user flow documents, outlining problem and solution space for your initiatives to create shared understanding
-Define key metrics and business outcomes.
-Collaborate with cross-functional teams including engineering, design, customer success and go-to-market teams to ensure -successful product and feature launches
-Review and regularly communicate business performance post-launch.

WHAT YOU BRING TO BITWARDEN
-2+ years experience in product management. Candidates with significant development/engineering/DevOps experience will also be considered.
-Experience with open-source communities a strong plus
-Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships -with internal teams in a distributed working environment
-Extremely organized and able to make highly informed prioritization & trade off decisions with engineering
-Excellent written and verbal communication skills
-A growth mindset and a desire to learn from others
-Excitement and enthusiasm for open source and for better internet security

WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
-Interview with Sr. Product Manager
-Interview with Product Designer
-Interview with VP of Engineering
-Interview with Software Engineer
-Interview with CTO
-Reference calls
-Interview with the CEO
Successful candidates will be asked to authorize and complete a background check. We do not discriminate based on having a criminal record, and we encourage candidates to be open with us about anything that may come up on the report, so we can discuss in advance and determine impact on the role and company.

A FEW REASONS TO WORK WITH US
-Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
-Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
-We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
-Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.