Communications and Social Media Manager Full-time

Bitwarden promotes better internet security and safety with the leading open source password management solution for individuals, teams, and business organizations. Our philosophy about security is that “we are all in this together” – and so we continue to offer a full-featured free version of Bitwarden so that everyone can be protected with strong password management. At the same time, we provide enterprise-grade solutions to some of the largest companies in the world, and will continue to innovate in the identity and authentication market as the world starts to grow beyond passwords. Read more on the Bitwarden blog.

As Communications and Social Media Manager, you will lead the ongoing development and sharing of the Bitwarden story across media and social channels.

This position requires a passion to participate in technology discussions from security to password management, and specifically to engage individual and business media audiences in the need for and value of Bitwarden.

The communications function at Bitwarden also includes participating in customer engagement to foster news stories and case studies with customers.

CORE RESPONSIBILITIES
Develop a comprehensive communications and public relations plan across strategic and tactical levels
Drive programs in conjunction with our public relations agency
Maintain and advance the Bitwarden social media presence, including managing corporate social media channels and blog
Serve as the communications leader but also provide hands-on support for storyline development, content creation, and day-to-day functions
Grow the Bitwarden share of voice in targeted communications channels
Identify key media reporter and influencers and work to develop relationships with Bitwarden including the executive team
Build and expand the influencer function at Bitwarden across industry experts, analysts, and security influencers
Be the steward for corporate messaging and consistency across all channels
Serve as the corporate speaker lead including developing a spokesperson bench, identifying key themes and trends, submitting for events, and conducting spokesperson training
Work with sales and product marketing to develop an ongoing stream of external validation across media reviews, industry roundups, customer stories, business user case studies
Lead the reporting of all communications program and campaign results

WHAT YOU BRING TO BITWARDEN
We're looking for someone with demonstrated results in engaging media editors and outlets in the technology sector, and a track record of success in furthering unique communications initiatives.
You have the flexibility to edit different voices but maintain their authenticity, listening to what people want to say and help them craft accordingly. You write compelling, concise copy that is fun to read!
As our communications expert, you are able to influence and persuade with an outgoing personality comfortable interacting across a wide variety of external and internal audiences.
Finally, you have an appetite for, or better yet, an already existing passion for social media.

WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
-Interview with the Chief Customer Officer
-Interviews with team members on Marketing
-Reference calls
-Interview with CEO
Successful candidates will be asked to authorize and complete a background check. We do not discriminate based on having a criminal record and we encourage candidates to be open with us about anything that may come up on the report so we can discuss in advance and determine impact on the role and company.

A FEW REASONS TO WORK WITH US
Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups.
Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

We recognize and understand that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don’t meet 100% of the qualifications for the position, you should still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

A note to outside sourcers: We do not accept solicitations from recruiters, recruiting agencies, headhunters, or outsourcing organizations. Please remove us from all such contact lists.