Senior Product Designer, Monitor

Department: UX

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Remote

This Senior Product Designer position for our Monitor stage group is 100% remote.

A brief overview:

GitLab is building an open source, single application for the entire software development lifecycle — from project planning and source code management to CI/CD, monitoring, and security.

We started 2019 with a team of 15 Product Designers and Researchers. Right now, we’re in a period of growth, we’re doubling the size of the UX team, and we’re doubling the number of GitLab employees to over 1000 this year, too.

At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks, you can find the details of future releases and an overview of the product vision you’d contribute to when working here.

As a Senior Product Designer at GitLab, you will be embedded in our Monitor stage group, where you’ll be enabling users to monitor key metrics within their application environment.

What you can expect in a Senior Product Designer, Monitor role at GitLab:

• You’ll help improve the overall experience of our monitoring, continuous development, and incident management tools through research and design.
• You’ll work with Product Managers to define the product goals, roadmap, and strategy for our Monitor stage group.
• You’ll work alongside UX Researchers, Product Managers, and Engineers to iterate on new features within the GitLab product.
• You’ll communicate your design thinking and ideas through wireframes, prototypes, user flows, mockups, and hi-fidelity visual designs.
• You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
• You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team, ensuring recommendations are communicated effectively across our organization.
• You’ll contribute to our Design System, alongside the rest of the UX team, and the GitLab community as a whole.

Projects you might work on in our Monitor stage group:

You’ll spend your time collaborating with a cross-functional team, helping build out dashboards, monitoring functionality and error tracking features for contemporary Operations teams. This means the tools you’ll be working on will help cloud-native developers get insights into their application environment, stay on top of key metrics, and any manage incidents that arise. A breakdown of the different categories of product you may be working on in the Monitor stage can be found on our product vision page.

You should apply if:

• You’ve got at least a few years of experience designing developer tools, enterprise software, or complex web applications.
• You’ve got a deep understanding of contemporary development practices.
• You’ve got some knowledge of the DevOps lifecycle and continuous deployment through past experiences, passions or previous job roles.
• You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
• You want to design for a complex product with technical users who have continually evolving needs.
• You’ve got a portfolio of work that shows us your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and complex data visualization.
• The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
• You’re comfortable with frontend code. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
• Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

What it’s like to work here at GitLab:

The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a “no ask, must tell” paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we’ll invite you to our Contribute event.

Our hiring process for this Senior Product Designer position typically follows five stages. The details of this process and the compensation for this role can be found at the bottom of our job family page.